With the rise of the internet in the last few decades, there is a never-ending supply of jokes that catch on en masse and spread through entire generations of people. With the millennial generation growing into their late 20s and early 30s, one tongue-in-cheek term that has become common-place is “adulting.”
“Adulting can be so hard,” they say. “I did some responsible adulting!” they proclaim proudly. While the term is a silly one that’s not meant to be taken very seriously, there is some fundamental truth in its usage that every adult from any generation can relate to.
In reality, the responsibilities of adulthood and independence can be crushing, and anyone who’s ever struggled with bills can surely relate to that, young and old. Keeping track of all your various payments can be overwhelming, especially when each one has its own proprietary system of payment, scattered billing dates, and so on. That’s why, at Envision Payments, we’re looking to revolutionize the process of utility bill payments with online solutions.
Here are some reasons why online utility payment systems can be a boon to both utility companies and their customers in this digital age.
An Easy Platform
You might be wondering what the big deal is, since many utility companies already have online payment systems.
Well, one big problem that customers have is that their utility bills are scattered across a bunch of different platforms. Some of them are easy to use, while others feel like they’re stuck in a primitive, caveman website that’s slow and just as insecure.
It can be a pain in the butt keeping track of every different website that these utility companies use, and it’s even worse when they all have their own weird login stipulations. When people are asked to create a password, it’s frustrating when it demands a capital letter, two special characters, a string of digits, and one of Shakespeare’s sonnets.
It is for this reason alone that a lot of people get behind on bills — for those who aren’t so tech savvy, it’s just a hassle dealing with all the different websites your utility companies demand you to use, and people often forget all the details that are needed to pass through these systems.
Orbi Pay – An Easy Solution
One of our most popular merchant services is OrbiPay. This is a platform we offer to utility companies which makes it exceedingly easy for customers to pay their bills. It is a clean electronic bill presentment and payment solution, one that’s user-friendly and loaded with customer service support.
How OrbiPay Helps Businesses
- Reduces costs
- Lower days-sales-outstanding (DSO) and improve cash flow
- Strengthen customer service and improve customer retention
- Streamline financial processes including collection, payment & settlement
- Can be custom branded
How OrbiPay Helps Customers
- Responsive customer service agents
- Supports web, mobile, and IVR payments
- Supports bank accounts, credit cards, and debit cards
Do you want to know what OrbiPay would look like if your utility company used it? Contact us today, and we can help you to see that vision clearly.
If there is any utility company who has not yet provided the option of automatic payments to their customers, now is the time. At Envision Payments, our various merchant services are designed to be as user-friendly as possible, while also ensuring that you’ll be able to reliably collect the money from those who are making use of your utility services.
There is no better way to achieve this than to set up automatic payments. With automatic payments, customers can simply choose a pre-set time and date for their bills to automatically pay. It’s so easy — when the date and time comes, the money is withdrawn from the account they’ve authorized, and they can go on living their merry lives, free of the stress of wondering whether or not they’re “adulting” right. These automatic payments make it easy, and they ensure that you’ll have a lot fewer people who simply forget to pay or end up being late.
Envision Payments – Online Payment Systems
If your utility company is looking for a great payment gateway or merchant service, look no further than Envision Payments. We offer a variety of different payment services. OrbiPay is the most widely used option for utility payments, but feel free to browse our other offerings to see if there’s anything else that catches your eye.
We’re always looking to innovate at Envision, and we know that we can make things easier for your company, as well as the people who pay their money to you. It’s time to move away from old, inefficient, paper-heavy systems. The online age is upon us, and by embracing it with online business payment processing solutions, you can help to ensure a long and lasting life for your company. Ready to get started with a new payment system? Contact us today!